Frequently Asked Questions
Everything you need to know about shopping with Kidichic
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.
How do I know which size to choose for my child?
Each product page features a detailed size guide. We recommend measuring your child and comparing those dimensions to our chart, as fit can vary between different collections.
Do you offer international shipping?
Yes, Kidichic ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your clothes machine washable?
Most of our garments are machine washable. However, we recommend checking the specific care label on each item to ensure the longevity and quality of the fabric.